All sales are final. We carefully inspect all of ours items before shipping. If an exchange or return for store credit is deemed necessary, we will only accept items in their original condition ( i.e original packaging and tags, with no stickers or marks). We will also require a photograph of the damaged item(s). The request must be made within 3 days of the merchandise receipt by email. The Customer is responsible for any shipping costs.
All authorized returns and exchanges will subject to a minimum of 15% restocking fee. Unauthorized returns will subject to a minimum of 30% restocking fee.
Damage claims or any discrepancies on invoices must be requested by email within 3 days of the merchandise receipt.
Any special orders placed will require a deposit of 30% of the total invoice. If for any reason we are unable to fulfill your order, the initial deposit will be refunded in full.
If an order cancellation is necessary, please request one by email. All cancellations must be confirmed via email to be deemed valid. All cancellations must be made by 5pm the same day that the order is placed.